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The Advertiser

The Advertiser

www.adelaidenow.com.au
What is your customer experience with The Advertiser?

The Advertiser Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • The Advertiser has 2.6 star rating based on 19 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: 1 free week for the ongoing problem, Excellant publication, Good local news.
    Cons: Advised to use a poor substitute for the app, Apology, Late with news updates digitally.

  • Recent recommendations regarding this business are as follows: "0", "Dont buy", "Too expensive now", "Too expensive", "Waste of money".

View full overview ›

Media from reviews

The Advertiser - Re: Ian Roger Yates Article
The Advertiser - Failed to cancel my subscription
View all media ›

Top The Advertiser Reviews

Positive Review

"Advertiser delivery problem."

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We have been getting the Advertiser delivered without a fault since our contact through you. Good work thank you.

Critical Review

"No communication missed delivery"

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Continued missed delivery, no communication . Need to have the number of delivery agent in my area. No satisfaction for long term customer

Show reviews that mention
delivery paper problem prices people cost customer advertiser deliveries ref
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Lauree Nhi
map-marker Adelaide, South Australia

Been cut off from digital paper

Will u please just give me a pho ne callWould like this rectified My digi am getting very annoyetal paper is not available

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User's recommendation: I would like it to be easier to rectify a fault

David M Xij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Riollio ban

Updated by user May 16, 2025

I guess they have the right not to reply but my issue was not that difficult to respond to.

Original review May 09, 2025

Willie has been told to do a respectful behaviour program. I would have thought this would be mandatory for all AFL players and coaches as part of their pre-season training, which would also include certified classroom programs on sexual harassment, workplace culture, etc.

Can the AFL please list on your masthead all the mandatory certified training that players and coaches receive? Thanks.

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Preferred solution: A reply from the AFL

Resolved
Anita Pis

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Adelaide Cbd, South Australia

Resolved: The Binge is now NOT pullout magazine

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Contains 1 confidential file for company representatives
Updated by user Dec 30, 2024

Got a reply back saying that this is a summer initiative and the booklet is back late jan.

Original review Dec 14, 2024

DTV guide is back as part of the paper, its dumb, hard to do crosswords as paper too thin, WHY have you done this?

It's probably a cost exercise, well why then did you put price up recently and do this unthinkable thing?

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User's recommendation: Dont buy

1 comment
Guest

Hi Anita, No contact details were left to contact you directly. Please note that the Binge has moved to it's "Summer" format.

The Binge Guide will be back to the regular book form at the end of January/beginning of February.

During the Christmas and New Year break a lot of the regular weekend content ie SA Weekend, Escape, Stellar, Body and Soul, go on leave. Regards, Rachael

Angela S Vvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Adelaide Cbd, South Australia

No communication missed delivery

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Continued missed delivery, no communication . Need to have the number of delivery agent in my area.

No satisfaction for long term customer

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Tin G Uua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Adelaide, South Australia

All good

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Customer service gave me a call with regards to to my complaint. They will inform the delivery co.

about my issues.

Advertiser been delivered and thrown behind my gate. So far so good.

Thank you

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Anonymous
map-marker Adelaide Cbd, South Australia

DISSATISFACTION

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Impossible to speak to someone directly regarding several issues!!

Complete disregard for Subscribers.

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Matthew Evu
map-marker Adelaide Cbd, South Australia

Wrong paper

Delivered the Australian not advertiser and very rarely I drive way most times next door or out on medium street . He doesnt care where he throws it he needs to be told thankyou

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Anonymous
map-marker Adelaide Cbd, South Australia

Paper not delivered

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My Paper was not delivered on 17/1 and 18/1 contacted Customer Service and have received papers since

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John P Lkq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Adelaide, South Australia

Advertiser delivery problem.

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We have been getting the Advertiser delivered without a fault since our contact through you. Good work thank you.

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Lavora Ing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cost is too expensive

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Stop raising the prices of the paper. You will lose people by doing so because the raised prices do not provide value for money and the coverage is not the best.

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Preferred solution: Stop putting the prices up

User's recommendation: Too expensive now

Lavora Ing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baulkham Hills, New South Wales

Price

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Stop putting the prices up on the advertiser an the sunday mail people will stop buying it an won't go on line

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User's recommendation: Waste of money

John W Jfi

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Verified Reviewer

Missed deliveries to 2A Renwick Street West Beach SA 5024

Over recent weeks, we have had no delivery of newspapers. We have been advised by phone and have had no adjustment to the account for: Wednesday 12th June, ref.

No. 2657****, Saturday 15th June, ref. No. 2658****, Sunday 14th July, ref.

No. 2673****, Tuesday 16th July, ref. No.

5492****, Sunday 4th August (today). It appears as though the delivery person has changed recently, as when the papers are delivered, they are thrown far and wide with very little care.

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Loss:
$20
Pros:
  • Excellant publication
Cons:
  • Too many advertising pages

Preferred solution: Deliver product or service ordered

Lavora Ing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baulkham Hills, New South Wales

Cost too expensive

Stop putting the prices up or you will lose people by putting the prices up an it's not value for money

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User's recommendation: Too expensive

William W Erp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

App not working

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Subscribed, paid. Cannot log in to the app or online on Google, but can use the Bing browser.

Have contacted them 4 times, and they are now saying that they are having problems with Samsung phones. Using the Bing browser is problematic, as it runs ads. The advertiser's tech support seems to not know the actual problem and will say anything to make sure you don't unsubscribe.

Have been given a free week. Don't know how that works as I'm paying monthly.

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Pros:
  • Local adelaide news
  • 1 free week for the ongoing problem
Cons:
  • Poor communication
  • Tech help doesnt know the problem
  • Advised to use a poor substitute for the app

Preferred solution: To be able to use the app

User's recommendation: Dont subscribe

stephen k Aci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Adelaide Cbd, South Australia

No delivery

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Hi a few weeks ago i did not get my sunday mail delivered rang and left all the relevant details

Today 2/6/24 it has happened again rang and left details ref. 2650****.

You have not fixed the problem andno one gets back to me about this issue.

If the issue is not fixed i will be canceling my subscription.Waiting for your reply ref 42647****

regards

Stephen Karpierz

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Anonymous
map-marker Revesby, New South Wales

Accuracy

Our paper was supposed to be suspended today 7/7/2024 but it was not. The next few days??

Try talking to a staff member. Impossible!!!

View full review

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