The Advertiser
The Advertiser Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Advertiser has a 2.3 star rating based on 17 customer reviews and consumers are mostly dissatisfied with delivery and service.
Key Takeaways for Future Customers
- Expect frequent delivery issues; check The Advertiser reviews before subscribing.
- Customer service and app access problems reported; keep records when chasing refunds or billing queries.
- Price increases noted; consider value for money versus digital options.
Negative Feedback / Risk Areas
- Constant missed deliveries and late newspapers.
- Poor communication and difficulty contacting support or cancelling subscriptions.
- App and website login failures and unresolved billing concerns.
Positive Feedback
Some praise for local news quality, an excellent publication and occasional good customer follow-up offers like a free week.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Advertiser has a 2.3 star rating based on 17 customer reviews and consumers are mostly dissatisfied with delivery and service.
Key Takeaways for Future Customers
- Expect frequent delivery issues; check The Advertiser reviews before subscribing.
- Customer service and app access problems reported; keep records when chasing refunds or billing queries.
- Price increases noted; consider value for money versus digital options.
Negative Feedback / Risk Areas
- Constant missed deliveries and late newspapers.
- Poor communication and difficulty contacting support or cancelling subscriptions.
- App and website login failures and unresolved billing concerns.
Positive Feedback
Some praise for local news quality, an excellent publication and occasional good customer follow-up offers like a free week.
Media from reviews
Adelaide, South Australia
I have already reported the non...deliver on 5/6/7 June
I have already reported the non delivery of today (Saturdays's paper) , however this is the second day in a row. Is there a problem with the driver?
***
***
***
Adelaide, South Australia
Missed dellvery frequently
- Papers are missed; only 1 delivered last week, none today.
- Paid for years but service not received; asking about refunds on cancel.
Have missed many papers Only 1 delivered last week One so far this week None today AGAIN SICK IF WASTING MY TIME COMPLAINING TO ADVERTISER DELIVERY DEPARTMENT AND STILL NOT RECEIVING THE SERVICE THAT I HAVE PSID FOR FOR YEARS WHATS my next option Do I get a refund of my subscription costs if I cancel?
User's recommendation: Don’t bother But it at the supermarket
Adelaide, South Australia
Constant missed Paper delivery
Paper delivery missed on a constant basis. After reporting the problem not a thing appears to change. The problem remains ongoing..
User's recommendation: Think twice before committing to the Advertiser 7 Day Home Delivery Service' Servuce[
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Adelaide, South Australia
Home delivery delays
- Midweek deliveries usually before 7am.
- Weekend papers around 8am, sometimes later; local servo earlier.
- Today at 8:30am there is no delivery yet.
Our mid week home deliveries usually arrive well before 7am. Weekend papers arrive later more around 8am, sometimes later.
Today, Friday it is now 8.30am and still no delivery. What time should we expect to receive our papers daily during the week and weekends?
I know that the local servo have their papers much earlier than ours. Appreciate your thoughts.
Thanks
Hannu Aho
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery poor deliveries with a standard list of excuses
Constant missed deliveries, standard list of excuses, very poor, never seem to resolve the issue. No follow-up.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No communication missed delivery
Company fixed the issue and I have been provided with apology. Had to be happy with what they offered. But we're not happy just have to deal with what they offer
Continued missed delivery, no communication . Need to have the number of delivery agent in my area.
No satisfaction for long term customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRiollio ban
- Willie must do a respectful behaviour program; I ask AFL to publish all mandatory, certified pre-season training for players and coaches.
I guess they have the right not to reply but my issue was not that difficult to respond to.
Willie has been told to do a respectful behaviour program. I would have thought this would be mandatory for all AFL players and coaches as part of their pre-season training, which would also include certified classroom programs on sexual harassment, workplace culture, etc.
Can the AFL please list on your masthead all the mandatory certified training that players and coaches receive? Thanks.
Preferred solution: A reply from the AFL
Been cut off from digital paper
Will u please just give me a pho ne callWould like this rectified My digi am getting very annoyetal paper is not available
User's recommendation: I would like it to be easier to rectify a fault
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: The Binge is now NOT pullout magazine
- The DTV guide is back in the paper, a change the reviewer dislikes.
- The paper is thinner, making crosswords harder and prices have risen.
Got a reply back saying that this is a summer initiative and the booklet is back late jan.
Have not heard anything
DTV guide is back as part of the paper, its dumb, hard to do crosswords as paper too thin, WHY have you done this?
It's probably a cost exercise, well why then did you put price up recently and do this unthinkable thing?
User's recommendation: Dont buy
Adelaide Cbd, South Australia
DISSATISFACTION
Impossible to speak to someone directly regarding several issues!!
Complete disregard for Subscribers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAll good
- Customer service called about the complaint and will inform delivery company.
- Advertiser delivered and thrown behind my gate; so far so good.
Customer service gave me a call with regards to to my complaint. They will inform the delivery co.
about my issues.
Advertiser been delivered and thrown behind my gate. So far so good.
Thank you
Wrong paper
Delivered the Australian not advertiser and very rarely I drive way most times next door or out on medium street . He doesnt care where he throws it he needs to be told thankyou
Adelaide Cbd, South Australia
Paper not delivered
My Paper was not delivered on 17/1 and 18/1 contacted Customer Service and have received papers since
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAdvertiser delivery problem.
We have been getting the Advertiser delivered without a fault since our contact through you. Good work thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCost is too expensive
Stop raising the prices of the paper. You will lose people by doing so because the raised prices do not provide value for money and the coverage is not the best.
Preferred solution: Stop putting the prices up
User's recommendation: Too expensive now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPrice
Stop putting the prices up on the advertiser an the sunday mail people will stop buying it an won't go on line
User's recommendation: Waste of money
Brands Related to The Advertiser
The Wall Street Journal
“I have written to LAPL (Los Angeles Public Library, lapl.org, and Wall Street Journal (wsj.com) FOR...“
Barrons
“Dear Barrons, I receently resubscribed to your publication but at that time I either was not prompted to...“
Realtor Com
“I called realtor.com. I talked to a young man named Tyrell Stewart. What an expert! What an expert! Very...“
MarketWatch
“I keep seeing an unknown charge for 25 dollars. I have never used these services I want a IMMEDIATE...“
Companies Similar to The Advertiser
Courier Mail
“I send my consignment locally on 11th Aug'23 and till date we had not received any update. Where is my...“
PerthNow
The West Australian
The New Daily
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hi Anita, No contact details were left to contact you directly. Please note that the Binge has moved to it's "Summer" format.
The Binge Guide will be back to the regular book form at the end of January/beginning of February.
During the Christmas and New Year break a lot of the regular weekend content ie SA Weekend, Escape, Stellar, Body and Soul, go on leave. Regards, Rachael